Delivery and Returns


Spend up to £19.99 with us and Standard Shipping to a UK address is charged at £2.95
Spend over £20.00 with us and Shipping is Free to a UK address
Express Delivery to a UK address only (Next Day by Courier) is £7.95

Delivery to Guernsey, Jersey, Ireland and Isle of Man delivery charges are:
£7.50 if order value is below £39.99 (Standard 1st Class Post)
Free delivery if you spend over £40.00





In addition to your legal rights, we allow you to return goods if you simply change your mind. Goods must be returned unused and in original packaging within 30 days of purchase please.  We ask you to cover the cost of postage for returning unwanted goods. Return address is:
Floss & Rock
c/o Penny, Atelier Home & Gift Ltd
Unit D Prestige House
Cornford Road

If there is a problem with any of our products or service, let us know by emailing us at